Shipping and Delivery Terms

Shipping & Delivery Timeline

Shipping and delivery times vary depending on the product, destination, and transportation method.

For made-to-order products, please allow approximately 4–8 weeks from production to delivery unless a different lead time is listed on the product page.

This timeframe accounts for production, preparation, packaging, transportation, and final delivery scheduling.

Some orders may arrive sooner, while oversized products, freight shipments, production delays, weather, carrier congestion, or other logistical circumstances may require additional time.

All delivery dates and lead times provided by Formwerk are estimates and are not guaranteed unless expressly stated otherwise.

Shipping Charges

Because many Formwerk products are large, heavy, or oversized, the shipping method may vary depending on the product and destination. Please refer to the product page and checkout page for accurate shipping estimates.

Oversized & Freight Shipments

Larger Formwerk products may require freight or specialized transportation.

Depending on the shipment:

• A delivery appointment may be required
• A valid phone number may be required
• An adult signature may be required
• Someone may need to be present to accept delivery
• The carrier may contact you directly to schedule delivery

Customers are responsible for providing accurate delivery and contact information at checkout.

Production Expectations

Production Expectations

Made-to-Order

Because many Formwerk products are produced specifically after an order is placed, cancellations or order changes may not be possible once fabrication or production has begun.

Formwerk specializes in purpose-built products for enthusiast, adventure, and off-road vehicles. Many of our products are made to order, produced in small batches, and fabricated by hand rather than mass-produced on a conventional automotive assembly line.

This approach allows us to offer unique products for specialized applications, but it also means customers should expect some natural variation from one product to another.

Production Times

Many Formwerk products require approximately 4-8 weeks from production to delivery.

Lead times shown on our website are estimates and may vary depending on:

• Product complexity
• Material availability
• Production schedules
• Order volume
• Quality-control requirements
• International logistics

Hand-Fabricated Products

Hand fabrication will naturally produce minor differences between individual products.

Examples may include:

• Minor surface imperfections
• Small scratches or handling marks
• Slightly rough or unfinished edges in non-visible areas
• Variations in weld appearance
• Minor inconsistencies in surface texture
• Small differences in powder coating or other finishes
• Tooling or fabrication marks
• Minor dimensional variation that does not prevent proper installation or function

These characteristics are normal for fabricated products and do not qualify as manufacturing defects solely on the basis of appearance.

Continued Product Development

Formwerk products may evolve over time as we improve designs, manufacturing processes, materials, hardware, and functionality.

Because of this, the product you receive may have minor design, hardware, finish, or construction differences from photographs shown on our website.

These changes should not materially alter the intended function or advertised vehicle application of the product.

Fitment & Installation

Our products are developed for the applications listed on each product page. However, vehicles can vary because of previous repairs, manufacturing tolerances, suspension modifications, aftermarket components, collision history, or other changes.

Some Formwerk products may require:

• Removal of factory components
• Drilling
• Cutting
• Trimming
• Minor adjustment
• Alignment during installation

Professional installation is recommended. Customers should review product fitment and installation requirements before ordering.

Warranty Policy

Formwerk Limited Warranty

1-Year Limited Warranty

Formwerk products are backed by a 1-Year Limited Warranty against qualifying manufacturing defects. This warranty begins on the date the product is delivered and applies to the original purchaser only.

If a product is determined to have a covered manufacturing defect, Formwerk may, at its discretion, provide a replacement product or refund of the affected product purchase price.

What Is Covered

This warranty covers defects in materials or workmanship that substantially affect the intended function of the product under normal and appropriate use.

Examples may include:

• Structural manufacturing defects
• Failed welds attributable to manufacturing
• Missing or incorrectly manufactured components
• Material defects that prevent the product from functioning as intended

What Is Not Covered

Because many Formwerk products are made to order and fabricated by hand, minor variations are normal and are not considered defects.

The warranty does not cover:

• Minor scratches, blemishes, rough edges, weld appearance, surface irregularities, or other cosmetic variations associated with hand fabrication
• Minor differences in finish, texture, color, dimensions, or appearance compared with website photographs
• Normal wear and tear
• Damage caused by rocks, impacts, trail obstacles, collisions, accidents, or other external forces
• Damage caused by improper installation or failure to properly secure the product
• Modification, cutting, welding, drilling, refinishing, or alteration of the product after delivery
• Corrosion resulting from chipped, scratched, damaged, or modified protective coatings
• Misuse, abuse, neglect, or use beyond the product's intended purpose
• Fitment problems resulting from vehicle modifications, previous body or frame damage, aftermarket components, manufacturing variations in the vehicle, or improper installation
• Labor, installation, removal, towing, storage, vehicle damage, or other incidental expenses

Professional installation is recommended for Formwerk products.

Warranty Claims

Formwerk does not currently provide in-person inspections, repairs, or warranty service.

To submit a claim, customers may be required to provide:

• Original order information
• Clear photographs and/or video of the concern
• Photographs showing how the product is installed
• Vehicle year, model, and relevant modifications
• Additional information reasonably necessary to evaluate the claim

In some cases, Formwerk may request that the affected product or component be returned before a refund or replacement is issued.

Submission of a warranty claim does not automatically guarantee approval.

Warranty Remedy

For an approved warranty claim, Formwerk's obligation is limited to, at our discretion:

Replacement of the affected product or component; or
Refund of the applicable product purchase price.

Formwerk does not reimburse installation labor, removal labor, vehicle downtime, towing, loss of use, or other incidental or consequential expenses to the extent permitted by applicable law.

This limited warranty does not affect any rights that cannot legally be excluded under applicable consumer protection laws.